At LUNORTHAVIS, we stand behind the quality of our products and are committed to providing our customers with a satisfactory experience. If, for any reason, you are not satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.
To be eligible for a refund, the item must be returned in its original packaging and condition. It should not show any signs of wear or use. The request for a refund must be made within 30 days of the purchase date.
Certain items are exempt from being returned. Non-refundable items include:
To initiate a refund, please contact our customer service team. We will provide you with the shipping details for sending back the item. Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If you have any questions about our refund policy, please contact us at [email protected] or call us at (555) 123-4567.